Delete Your Lantarki Account
Last updated: August 27, 2026
Permanent account deletion
This page allows Lantarki users to request permanent deletion of their account and associated personal data. Account deletion is different from temporarily disabling or suspending an account.
How to Request Deletion
Use the button below to contact Lantarki from the email address associated with your account whenever possible.
Include your registered email address, username, and phone number. Do not send your password, PIN, OTP, or API key.
For your protection, we may ask for reasonable information to verify that you own the account before deletion.
Once verified, we will permanently delete or anonymise the account and data that we are not legally required or permitted to retain.
If the button does not open your email app, send your request manually to support@lantarki.com with the subject “Lantarki Account Deletion Request”.
Data We Delete
Subject to verification and applicable legal obligations, deletion may include:
- your active Lantarki account and profile;
- authentication/session information and account access tokens controlled by Lantarki;
- saved preferences and non-essential profile information;
- personal information that is no longer required for a lawful retention purpose;
- other account-associated data that is not required for security, fraud-prevention, accounting, dispute, or regulatory obligations.
Data That May Be Retained
Some information may need to be retained after account deletion where required or permitted for legitimate purposes, including:
- completed transaction, order, or payment records where applicable;
- identity or KYC verification records where retention is legally required;
- fraud-prevention, abuse, security, audit, chargeback, reversal, and dispute records;
- records needed for tax, accounting, legal, regulatory, or law-enforcement obligations.
Any retained information will be limited to what is reasonably necessary for those purposes and will not be used to keep your deleted account active. It will be deleted or anonymised when the applicable retention requirement ends, where appropriate.
What Happens After Deletion
- You will lose access to the deleted account.
- Account-specific preferences and non-retained personal data cannot normally be restored after deletion is completed.
- Previously completed third-party transactions or orders cannot necessarily be reversed by deleting your account.
- If you later return to Lantarki, you may need to register a new account and complete any required verification again.
Processing Time
We aim to process verified account-deletion requests promptly and ordinarily within 30 days. A request may take longer where necessary for identity verification, an active dispute, fraud/security investigation, unresolved transaction, legal hold, or regulatory requirement. Where appropriate, we will communicate relevant next steps.
Delete Data Without Deleting Your Account
If you want to correct personal information or request deletion of specific data without closing your entire Lantarki account, contact us and clearly describe the information concerned. Your request will be handled subject to applicable law and legitimate retention requirements.
Contact
Lantarki
Email: support@lantarki.com
Website: https://lantarki.com/
For more information about how we handle personal information, see our Privacy Policy.